ugg suppliers Boots Braid in Liverpool
I had a problem with my ugg boots and the string around the button on them because it had come off. I called a few minutes ago and asked if they repaired shoes. The man said yes so I told him I had a question. He said okay. I started to ask him a question about my ugg boots and he interrupted me and said “You have to call when we’re open or come in. It’s 8 o’clock at night.” in a pretty rude tone. You knew why I was calling and I paused after I said I had a question to wait for his response. He at any point could have told me they were closed but instead let me just go on and then had an attitude like it was my fault. If you don’t want people calling then don’t answer the phone. Or maybe he should have had his hours located anyplace online. I will NEVER go in there. Even when I’m in the middle of closing the store I go out of my way to answer the phone and help customers. Sometimes it takes an extra 10 minutes just to figure out what they want and locate it but I’m always willing to help. A man running a business should not be as rude as him and he could have just not answered if it was that big of a deal!